Appointments are made after an order is placed. If you confirm an appointment with your photographer, it is not officially confirmed until an email confirmation is provided, which is after an order for the appointment is created.

The parties agree that Photographer is an independent contractor, and that neither Photographer, nor Photographers employees or contract personnel are, or shall be deemed to be, employees of Client. No agency, partnership, joint venture, or employee-employer relationship is intended or created by this Agreement. Neither party is authorized to act as agent or bind the other party except as expressly stated in this Agreement. Photographer and the Photos or any other deliverables prepared by Photographer shall not be deemed a work for hire as defined under Copyright Law. All rights granted to Client are contractual in nature and are expressly defined by this Agreement.

In the event that we are unable to complete drone/aerial footage and it has been ordered due to property being in a NO FLY ZONE, money for that service will either be refunded, or a discount will be applied to the next order. In the event we are unable to complete drone/aerial footage due to weather conditions including rain and/or wind, we will reshoot the aerial/drone footage for the property at a later date/time that works for the agent/homeowner. We reserve the right to charge a reshoot fee if a reduced rate drone footage fee was purchased for this property and is based on distance property location is from photographers home.

Bobbi Rose Photography will provide you a Home Preparation Checklist.pdf to go over with, and/or share, your homeowner. Please be advised this checklist is confidential and is not to be distributed or shared except with your seller and is to be destroyed once completed. Our appointment is for photography/videography of the home. During this time, it is not appropriate to complete listing paperwork until it has been confirmed that the area you desire to conduct listing paperwork in has been photographed and the rest of the home is 100% ready to be photographed. Ensuring the appropriate behavior of all people at the session covered by Bobbi Rose Photography and her affiliates shall be the responsibility of the Client. It is best if pets are not home. If pets are home, they must be placed away from the photographer in a contained area. We understand that you love your animals, we do too, but due to the job we perform and equipment we carry, its important to not put our photographers or equipment at risk. Homeowners will be held liable if animals cause damage or injury to photographer or photography equipment. Everyone in the home should wear a mask during the shoot, if not, photographer will not enter the home. Also, if home is not ready to be photographed, photographer will wait outside until the property is ready. If property is not ready to be photographed when photographer arrives, you may be subject to a cancellation fee. There are NO EXCEPTIONS to this, especially with the current COVID-19 pandemic.

If you have paid us in full, you have rights to use the digital images and other media. You agree that the rights to use the digital images have been granted only to you. You agree not to transfer, assign or sub-license your rights to use the digital images, floor plans, video or other media contained therein, to anyone without written permission of the copyright holder, Bobbi Rose Photography. Your rights permit you to use the images without cropping with watermark intact on all images, videos, floor plans and other media for marketing purposes for the property only including multiple listing services. However, your rights do not permit third-parties, including your website, to copy, display or distribute our work for any reason unless we give you our written permission. For real estate, these rights are valid indefinitely, so long as you have the listing. If you no longer have the listing, due to sale or otherwise, you are giving up the rights to use the images. If anyone asks you for any of your rights to the products, you agree to refer them to Bobbi Rose Photography. If we agree to allow others to use the images an additional licensing fee may be required. We agree not to use the images in a way that interferes with your rights.

Copyright Act 17 U.S.C § 106. Photos may contain copyright management information (CMI) at the discretion of the Photographer in the form of either 1) a copyright notice ©, 2) a watermark with company logo and/or 3) other copyright and ownership information embedded in the metadata or elsewhere, unless otherwise agreed to by the Parties. Removing and/or altering such information is prohibited and constitutes violation of the Digital Millennium Copyright Act (DMCA) and Client will be responsible to the Photographer for any penalties and awards available under the statute. Client is responsible for ensuring that the Photos are removed from MLS databases at the sale/transfer/cancellation of the listing.

Bobbi Rose Photography requires a minimum of 24 hours for cancellation or change of said photo shoot. Failure to provide 24 hours notice will result in a 20% cancellation fee.

Normal service area is within 20 miles of Crystal Lake, IL. Photo shoots outside of this 20 mile radius will be $.50 per mile.

Client will indemnify and defend Photographer against all claims, liability, damages, costs, and expenses, including reasonable legal fees and expenses, arising out of the creation or any use of the Photos or materials furnished by Client. It is the Client's responsibility to obtain the necessary model or property releases are ensure they are full effect and in force.

The photographer is fully insured and, when required, carries her part 107 license. All required equipment is registered lawfully. We check equipment frequently. For more information, please ask.

Please allow up to 2 days for images, and 4 days for videos, to be uploaded to the online gallery and ready for download. Media will only be accessible after full payment is received.
Bobbi Rose Photography